Amazon Business was launched in 2015 and has since grown to become a major player in the B2B e-commerce market. The company offers a wide variety of products, including office supplies, technology, furniture, and more. Amazon Business also offers a number of features that are designed to make it easier for businesses to buy and manage their supplies, such as bulk discounts, free shipping, and 24/7 customer support.
In 2020, Amazon generated over $50 billion in revenue. The company has a market share of over 50% in the US B2B e-commerce market. Amazon Business is also expanding into new markets, such as Canada, Europe, and Asia.
Here are some of the key features of Amazon Business:
- Bulk discounts: Amazon offers bulk discounts on a wide variety of products. This can save businesses a significant amount of money on their purchases.
- Free shipping: Amazon offers free shipping on all orders over $99. This can save businesses a lot of money on shipping costs.
- 24/7 customer support: Amazon offers 24/7 customer support to businesses. This can help businesses to resolve any issues they may have with their orders quickly and easily.
- Business-friendly features: Amazon offers a number of features that are designed to make it easier for businesses to buy and manage their supplies. These features include:
- A dedicated website for businesses
- The ability to create and manage multiple accounts
- The ability to set up recurring orders
- The ability to track orders and shipments
- The ability to generate reports
Amazon is a valuable resource for businesses of all sizes. The company offers a wide variety of products, competitive prices, and a number of features that are designed to make it easier for businesses to buy and manage their supplies. If you are looking for a reliable and cost-effective B2B e-commerce solution, Amazon is a great option.
Here are some additional details about Amazon Business:
- Membership: Amazon is a free membership program for businesses. Businesses can sign up for a free trial of Amazon to test out the service before they commit to a membership.
- Pricing: Amazon prices are competitive with other B2B e-commerce platforms. Businesses can save a significant amount of money on their purchases by taking advantage of bulk discounts and free shipping.
- Delivery: Amazon offers free shipping on all orders over $99. Businesses can also choose to have their orders delivered by Amazon Prime, which offers 2-day shipping on most items.
- Customer support: Amazon offers 24/7 customer support to businesses. Businesses can contact Amazon Business customer support via phone, email, or chat.